Emotional intelligence, or EQ, continues to be an increasingly popular skill to have in the professional world. Many may be wondering why emotional intelligence continues to increase in importance among peers in an evolving workplace. Simply put, emotional intelligence is not a trend. In fact, companies with employees that have high levels of emotional intelligence see major increases in total sales and productivity.
Respond instead of reacting to conflict
The emotionally intelligent person knows how to stay calm during stressful situations.
Utilize active listening skills
Emotionally intelligent people listen for clarity
Practice ways to maintain a positive attitude
A negative attitude easily infects others if a person allows it to
- Emotionally intelligent people have an awareness of the moods of those around them and guard their attitude accordingly
- They know how to empathize – empathy is a trait that shows emotional strength, not weakness
- Have excellent leadership skills
- Come off as approachable
