How to build deep connections only by listening

Rachel Greenwald, a professional coach, shares her insights on building deep connections in various settings, from the business world to the dating scene.

She emphasizes the importance of focusing on how you make someone feel rather than the words you say, and provides practical tips on effective communication and the art of small talk.

The art of intriguing small talk

Successful small talk in both professional and personal settings requires avoiding predictable and boring questions.

Instead, aim to be intriguing by asking better questions and giving unexpected answers.

Initiating small talk can be made easier by making observations about the environment, fostering a sense of familiarity and connection.

The power of a positive ending

The recency effect suggests that how an interaction ends greatly impacts how it is remembered.

Ending a conversation on a positive note, using techniques like the ‘white flag’ approach, can leave a lasting impression and make the conversation more memorable and pleasant.

Emphasizing feelings over words

In both romantic and professional relationships, focusing on how you make someone feel is more important than the words you say.

Lean into the other person’s stories and make them feel smart, funny, accepted, and not judged.

This is the key to building deep connections.