How to create a project timeline to manage client expectations
Clients want things done, and most of them want them done quickly. This is why it’s important to manage client expectations from the beginning, especially when it comes to deadlines. But it’s not enough to merely set expectations. You need to put them in writing and clearly communicate them to your client
Break the project down into smaller tasks
This helps us to see large tasks as more approachable and doable, and reduces our propensity to procrastinate or defer tasks because we simply don’t know where to begin.
- A clearer view of the workflow and project requirements also helps us see more clearly the project requirements.
Plot the schedule visually
Communicate the project timeline to the client by creating a visual timeline that presents the tasks chronologically
- Give an overview of the project, communicate with clarity, and track progress
- Keep the descriptions brief and use color-coded elements to make the timeline easier to read
Present it to the client
A project timeline is not just for your internal use. It’s equally important to share it with the client before you begin work.
Determine the time required for each task
While some tasks can be completed within a few hours, there will be a few that will require several days to complete.
- Assign a specific timeline for every task to get everyone on the same page and make it easier to track progress.
Consider dependencies
Dependencies are when you require certain tasks to be completed in order to complete your task or project.
- There are five main types of dependencies: Logical, External Resource, Preferential, Cross-team, and Concept Map Maker
- Use a concept map maker to map out and communicate project dependencies to the client early on
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