Problem Statements in UX Discovery

Problem Statements in UX Discovery

In the discovery phase of a UX project, a problem statement is used to identify and frame the problem to be explored and solved, as well as to communicate the discovery’s scope and focus. The better a problem is articulated, the easier and more effectively it can be solved.

What’s a Problem Statement?

A concise description of the problem that needs to be solved.

How to Use Problem Statements

Use your problem statement as the starting point for structuring your discovery work

Problem Statements

A concise description of the problem to be solved

How to Write a Problem Statement

Include the background of the problem

Problem Statements Don’t Need to Be Negative

Opportunity statements can also be used

Source

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