One tool that managers can use to create new arrangements is to consider the work personas that have emerged from the pandemic. There are four distinct groups of workers that may dictate how space and technology should design the workplace going forward.
The traditional office worker
This person is ready to get back to the office. They probably didn’t work from home prior to the pandemic and will want to be in the office most of the time going forward.
They are not as attracted to flexibility or rotating schedules as other employees will be. This person will need to make extra effort to recognize that their team members may be across other personas.
The free spirit
This employee wants to work remotely full-time. Time with family is a main priority.
They might come in for a special meeting or engagement but prefer to work at home full-time. They don’t want to be put on a regular schedule. In fact, they may live outside of the office area.
The experience lover
Experience lovers had high aspirations for flexibility prior to the pandemic. While this persona values their work community, they find that time away from the office also enhances their feelings of engagement, fulfilment, and empowerment.
This worker will likely want to spend two to three days in the office with the flexibility to work outside the office too. Leaders need to figure out how to manage someone who wants to be at home but not disrupt other team members.
The wellness addict
Wellness addicts value their work-life balance and health. While the experience lover prefers more days in the office, the wellness addict wants more days at home.
This employee wants to come to the office just one or two days a week. They need a company that will allow them to create a good balance.
Member discussion: