Surprise comments work below our conscious radar, helping us reshape our self-perception and reexamine long-held patterns of thinking. We can use surprise comments strategically to enrich others’ lives and to shift our perspective on ourselves. Every day, each of us has the opportunity to change someone’s life.

What Is “Surprise”?

Surprise is the error signal our brains produce when something unexpected or mis-expected happens.

How Can Surprise Change Someone’s Life?

Surprise is a key ingredient in our formative moments. Formative events are the experiences that have shaped who we believe we are.

Surprise Pro-Tips: How to Trigger a Shift in People’s Self-Perception

Identify a perceived weakness: Spot a self-criticism you’d like to help someone revise

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