‘The Speed of Trust: The One Thing That Changes Everything’ is a groundbreaking and insightful view into the importance of trust on both a personal and professional level. Stephen M.R Covey provides practical strategies to increase trust in all relationships providing a foundational understanding of how trust operates as well as the economic impacts this can have.
Trust Relationship and Leadership
Trust is the core for successful leadership and can also provide a competitive edge.
In low-trust environments, every decision, interaction, strategy, and communication takes longer while in high-trust environments, these same activities can be executed more quickly and cost-effectively.
Listening to Understand
Listening with the intent to understand, rather than just to respond, promotes communication, empathy and, ultimately, trust.
It’s a skill that needs continuous practice and refinement.
The Economic Value of Trust
Trust has economic value.
Low trust costs businesses in terms of speed and productivity.
High trust, conversely, leads to speed, efficiency and sustainable success.
Trust and Society
In addition to the work environment, trust is also important in societal relationships and overall social capital.
Societal issues can be traced back to a lack of trust in institutions and systems.
