If you ask members of a team to look back on a completed project and talk about how it progressed, you will get a different story from each team member. They may remember key issues differently such as who came up with pivotal ideas, who helped save the day in work with a particular client, or even whether particular meetings or discussions ever took place.
Egocentrism and Self-Serving Bias
There is going to be some difference in accounts of the past
- People experience all of their own contributions to a project, but only hear about many of the contributions of other people
- As a result, there is a general tendency for people to emphasize their contributions to the project because those are most vividly represented in memory
- You tend to interpret your own actions in the most charitable way and give less credit to others than they deserve
- Much of this interpretation happens at the time the events are initially experienced
Egocentrism and Self-Serving Bias
There is going to be some difference in accounts of the past
- People experience all of their own contributions to a project, but only hear about many of the contributions of other people
- As a result, there is a general tendency for people to emphasize their contributions to the project because those are most vividly represented in memory
- You tend to interpret your own actions in the most charitable way and give less credit to others than they deserve
- Much of this interpretation happens at the time the events are initially experienced
Schema-driven memory
In order to be able to predict what will happen in a complex event, you have developed frameworks in memory called schemas that help predict the sequence of events you are likely to experience and the reasons why you perform those events.
- As valuable as these schemas are for predicting the future, they influence your memory.
Schema-driven memory
In order to be able to predict what will happen in a complex event, you have developed frameworks in memory called schemas that help predict the sequence of events you are likely to experience and the reasons why you perform those events.
- As valuable as these schemas are for predicting the future, they influence your memory.
Memory intrusions
Things you hear about after an event can get mixed in with your visual memories of the event itself
- New experiences intrude on the memory and become a part of it
- It’s generally a good thing that your memory does not provide an accurate history of the past-even though it can be frustrating
- You just want to know how to react in new situations
Memory intrusions
Every time you think about an event, you may also influence your memory for that event
- Things you hear about after an event can get mixed in with your visual memories of the event itself
- It’s generally a good thing that your memory does not provide an accurate history of the past-even though it can be frustrating to get as many accounts of the history of an event as there were people who experienced it
