Nine writers, eight time zones, seven weeks, and a mammoth writing task: Introduce UX writing and content design at Hibob. Here’s what we did, what we learned, and what we suggest when it’s your turn.9 writers, 8 time zones and seven weeks
Outline Macro Goals and Micro Tasks
Ideate how to tackle the project together
- Set a timeline: 2-6 weeks for research, 2-12 weeks for write ups, and 2-4 weeks for syncs and wrapping up
- Visualize steps, tasks, and progress
Make sure everyone references the same style guide
Set foundational style guidelines early
Allocate time to finalize deliverables
The true value of a UX project is in how useful the deliverables are for the stakeholders
Final words
Thanks to the Hibob team for the opportunity, Anja and Yuval for their project management and guidance, and other collaborators on this project: Helen Griffith, Sabine Morrow, Gina Schlatter, Parmesh Chopra, and May Vilailuck
Be strategic about what roles you volunteer for
This is a great chance to learn to the max, all the while delivering great outcomes
- Volunteer so you can expand your skill set
- What experiences can you contribute
- Offer to be a backup for another team member
Define the tools from start to finish
Ask: What tools will outline goals and tasks, and how will you track your project?
- Where will your research be placed and analyzed?
- Are you going to use a collaborative workspace like Figma, Miro, Whimsical, or a mix for different purposes?
- How does each team member feel about communication tools?
Take the initiative to check on everyone’s status and workload
Communicate
- Regular communication is key for knowing what each person is working on, if the tasks are still manageable for everyone, and how others’ work may affect your own.
- It can help streamline the work overall
Use templates to enforce consistency
Agree on templates before building out content to avoid having to check for consistency in formatting and structure later
Set an agenda for meetings
Meetings need tightly defined agendas
Centralize your resources and documents
A centralized location for documents keeps all references to your research, decisions, progress, and deliverables in one place